1) Overview
This Privacy Policy explains how we collect, use, and share personal information when you use Monkeys Finance.
2) Information we collect
We may collect:
- Account information: email, name/username, authentication identifiers (via Clerk).
- Usage and device data: log data, IP address, device/browser information, pages/actions, timestamps.
- Trading configuration data: selected strategies, parameters, settings, backtest selections.
- Exchange API credentials: API keys/secret(s) you provide (stored encrypted).
- Notifications data: your chosen notification channel identifiers (e.g., webhook URL, chat ID) if you connect them.
- Payment information: subscription status and billing metadata (payments handled by Stripe; we do not store full card numbers).
3) How we use information
We use information to:
- provide and operate the Service (signals, backtests, notifications, execution),
- secure accounts, prevent fraud and free-trial abuse,
- support customers and respond to requests,
- improve features and reliability,
- comply with legal obligations.
4) How we share information
We may share information with service providers that help us operate the Service, such as:
- Authentication: Clerk
- Database/hosting: Neon and infrastructure providers
- Payments: Stripe
- Notifications: your connected providers
We may also share information if required by law, to enforce our Terms, or to protect rights and safety.
5) Security
We use technical and organizational safeguards intended to protect information. Exchange API keys are stored encrypted and are not displayed in plaintext in the application.
6) Retention
We retain personal information as long as necessary to provide the Service, comply with legal requirements, resolve disputes, and enforce agreements. You may request deletion subject to legal and operational limitations.
7) Access and correction
You may request access to or correction of your personal information by contacting us at monkeys.finance.ca@gmail.com.
8) Cookies and analytics
We may use cookies or similar technologies for authentication, security, and performance.
9) International transfers
Service providers may process data outside Canada. When this happens, information may be subject to the laws of those jurisdictions.
10) Contact
Privacy questions: monkeys.finance.ca@gmail.com